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Legal

Privacy Policy

Last updated: [Date to be confirmed upon site launch] · P10X Academy Sdn Bhd

1. Overview

P10X Academy Sdn Bhd ("P10X Academy", "we", "us", "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010).

By using our website at p10xacademy.edu.my or providing us with your personal data, you consent to the practices described in this policy.

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Full name, identification number (MyKad/passport), date of birth, nationality
  • Contact Data: Email address, phone number, postal address
  • Educational Data: Academic qualifications, prior skills and experience, TVET programme interests
  • Employer Data: Company name, job title, industry sector
  • Technical Data: IP address, browser type, device information, pages visited, referral source (collected via cookies and analytics tools)
  • Financial Data: Payment information related to course fees (processed through secure payment gateways — we do not store card details)

3. How We Collect Your Data

  • Through enquiry forms and contact submissions on our website
  • During course registration or enrolment
  • Via email, phone, or WhatsApp communication
  • Automatically through website cookies and analytics tools (Google Analytics)
  • Through social media interactions where you contact us directly

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Processing enquiries and responding to your requests
  • Administering course enrolment, assessment, and certification
  • Sending programme updates, training schedules, and course information relevant to your enquiry
  • Complying with JPK accreditation requirements and government reporting obligations
  • Connecting graduates with employers through our Talent Hub (with your consent)
  • Improving our website and services through analytics
  • Sending marketing communications (only where you have opted in)

5. Disclosure of Your Personal Data

We may share your personal data with:

  • Government agencies: Jabatan Pembangunan Kemahiran (JPK), HRD Corp, and other regulatory bodies as required for accreditation and compliance
  • Industry partners: For graduate placement purposes, with your prior consent
  • Service providers: Third-party vendors who assist us in operating our website and delivering training services (bound by confidentiality obligations)
  • Legal requirements: Where required by applicable law or court order

We do not sell or rent your personal data to third parties for marketing purposes.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and accreditation requirements. Enrolled student records are retained for a minimum of seven (7) years in accordance with JPK and HRDC requirements.

7. Your Rights Under PDPA 2010

Under Malaysia's PDPA 2010, you have the right to:

  • Access your personal data held by us
  • Correct inaccurate or incomplete personal data
  • Withdraw consent for marketing communications at any time
  • Request information about how your data is being used

To exercise these rights, contact our Data Protection Officer at [email protected].

8. Cookies

Our website uses cookies to improve user experience and gather analytics. By using our website, you consent to our use of cookies. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

9. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: